Cintrifuse Overview
Cintrifuse’s mission is to make the Cincinnati region the best place in the Midwest to launch a high-growth startup. We’re here to connect and catalyze tech startups with our extensive network. We inspire ideas, empower founders, lure talent, and attract investors in ways that make our region a magnet for entrepreneurs and innovators worldwide. We enable the activation, development, and growth of startups by strategically leveraging and connecting a network of partners, all committed to expanding innovation and entrepreneurship across the region. To better understand the Cintrifuse model, review our 2022-2023 Impact Report.
About the Role
Cintrifuse is looking for a Community Experience Coordinator who thinks and acts like a concierge in serving our members and visitors. You’ll build meaningful relationships with co-working residents and tenants, spread the word of the Cintrifuse mission far and wide, work to continuously improve the member experience, and remain highly visible and accessible to all guests and their needs. Additionally, you’ll report to and support the Director of Engagement & Experience in ensuring the building is operating efficiently and in line with the Cintrifuse mission.
Some of the things you’ll do
- Create the best possible member experience as one of the primary “faces” of Union Hall
- Establish meaningful connections with visitors and residents, handling all onsite requests, and always “making it happen” to the best of your ability
- Update, track, and trend member data to ensure quality operations, identify key insights, and propose strategic action
- Possess an in-depth understanding and keen management of all Union Hall systems and equipment: Kisi for security, CoWorks for member management and scheduling, and more
- Stock and maintain kitchens and coworking space and ensure tidy and cleanliness throughout the building
- Execute daily floor checks, taking action/troubleshooting accordingly
- Provide hands-on support and service for all onsite conference room bookings and events
We’re looking for someone who is
- Confident, personable, and easy to talk to and a proactive problem solver with a “CAN do” attitude
- Skilled and independent troubleshooter who is comfortable flying without a guidebook and has the ability to pivot and make changes
- Genuinely interested in startups, entrepreneurs, and the ecosystem
- Experience with Microsoft Office (particularly Excel), Google Drive and ability to adopt other technologies
- Customer service experience is a must, hospitality experience is a plus
- Organized, detail oriented, and able to multitask
- Exceptional verbal and written communication with team, members, and vendors
- Ability to be a team player and operate in a high-functioning team environment
Office Culture
Open office dynamic, collaborative coworking space at Union Hall in Over the Rhine, casual dress, dog friendly with access to all Cintrifuse and Union Hall events. Position is part-time (up to 20 hours/week) at $17/hour. For more information on Cintrifuse, go to our website. To apply, please send your resume and cover letter to Abby Grimm at abby@cintrifuse.com.
Cintrifuse is committed to diversity, equity and inclusion and is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives and skills. We encourage applicants from all genders, races, religions, ages and sexual orientations, as well as veterans, people living with disabilities, and any other groups who could bring diverse perspectives to our mission.
